Position: German TSR
Location: Sto. Tomas, Batangas
- Provide technical support to SunPower dealers during the installation and design phase of photovoltaic installations.
- Troubleshooting of photovoltaic installations via phone and email.
- Prepare Customer Relations Management reports in a weekly basis.
- Will assist on case handling and updating CRM database
- Candidate must possess at least a Bachelor’s/College Degree in Engineering (Mechanical), Engineering (Electrical/Electronic) or equivalent.
- At least 1 year of working experience in the related field is required for this position.
- Preferably 1-4 Yrs Experienced Employees specializing in Customer Service or equivalent.
- Experience in electronic equipment required.
- Fluent in English and know how to speak German
- Excellent skills preparing technical support reports.
- Excellent proficiency in – Microsoft Project, Excel and Word.
- Understanding and awareness of customer needs.
- Excellent diagnostics, organizational ability, analysis skills, oral, written communications and interpersonal skills.
- CRM Software experience.
- AutoCAD drafting experience.
- Applicants must be willing to work in Sta. Rosa Laguna or Sto. Tomas Batangas.
- willing to start ASAP.
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NOTE: No Fees will be collected. Only qualified applicants will be entertained. Your resume is being kept with utmost confidentiality. All questions and inquiries will be answered during interview.